Samsung smart televisions are sophisticated devices that have the ability to switch off by themselves. This is by design in most cases, but it can become a problem if the behavior is unwanted by the TV owner. However, there are ways to identify whether it is something that is meant to be happening or if there is a malfunction that needs to be fixed.
Samsung makes some of the most advanced televisions on the market. This is no surprise considering the depth of talent and resources available to the tech giant. After all, Samsung manufactures a wide variety of consumer electronics including, TVs, smartphones, tablets and laptops. It also makes home appliances like refrigerators and washing machines as well. In fact, Samsung even develops its own operating system, called Tizen. This underlying OS is not only what powers the Samsung Galaxy Watch, but also the company's smart TVs. Due to this, Samsung TVs are very intelligent and that sometimes brings features that can be misunderstood.
When a Samsung Smart TV turns off by itself, it could be unexpected, but perfectly correct behavior, according to the programming of the television. However, that discussion will be covered later. To begin with, some basic steps can be taken to correct any problems that are occurring with the TV. Samsung notes that a simple power cycling process may help. This resolves many problems with computers and a Samsung Smart TV basically houses a computer inside. The method is to unplug the television from the wall or surge suppressor, wait thirty seconds and plug it back in again. The delay allows time for capacitors to discharge and all power to leave the electronics, giving the device a fresh start. If this doesn't help, a software update may be needed. However, this should only be done if the television is able to stay on for more than thirty minutes, as any switching off during an update can cause bigger problems.
Other Solutions For Samsung TVs Turning Off
Samsung smart TVs also have an Eco Solution that can help to save energy by dimming the screen to an adjustable minimum brightness when ambient light is low and the TV has an automatic power off feature. Disabling the auto-off feature could solve the issue. It may be a bit confusing since the word 'off' is used, but to disable this feature turn the setting to 'Off' as well - 'On' indicates auto-off is enabled. Crowd-sourcing more solutions turns up a fix that seems popular with owners. This solution involves replacing the batteries in the remote control. A CNET forum thread recommends removing the batteries from the remote, switching the television off and on using the power button on the TV, then installing fresh batteries in the remote and using it to cycle the TV on and off again. Since the remote control can control TV power, it may be a reasonable solution.
While a more intelligent appliance is a good thing, the risk is that everyday machines that users rely on will develop problems that require computer skills to resolve. When watching the TV, no one expects it to turn off by itself, and clearly things have gotten out of hand if this is a common occurrence. While it is an inconvenience for a television, it would be disastrous for that to happen with a refrigerator or medical equipment. Thankfully, auto-off is, thus far, not an option on those critical devices, but perhaps additional care should be taken by manufacturers like Samsung to prevent these types of problems affecting TVs.