The Samsung Galaxy S22 Ultra has been getting rave reviews, but reports of bugs are also starting to pour in now that it has begun shipping to customers. The S22 Ultra is the first Galaxy S-series device to ship with a built-in S Pen. It is also the device that Samsung is pinning its hopes on to successfully replace the Galaxy Note lineup.
Earlier this month, Samsung unveiled the Galaxy S22-series of smartphones, comprising of the S22, S22 Plus and the S22 Ultra. The last one is the crown jewel in the lineup with top-of-the-line specs and additional functionality over and above what the S22 and the S22 Plus offer. However, the latest reports of a weird display issue are now putting a question mark on the device's reliability.
Multiple complaints of a weird display bug affecting the Galaxy S22 Ultra have popped up on social media sites, including Reddit and official Samsung forums. According to the reports, a pixelated line shows up horizontally across the bottom of the screen when the display refresh rate and resolution settings are both set to high. The error happens at the exact location on all affected devices while trying to lock and unlock the screen using the fingerprint scanner and watching YouTube. At least one user reported that it also happens while using the Bing search app.
The Glitch Only Affects The Exynos Variant?
Almost all of the affected devices are powered by the Exynos 2200 chip, which suggests that only the Exynos variant might be affected by the problem. While the Exynos version is meant for Europe and large parts of Asia, the Snapdragon-powered model is shipping in the U.S. and South Korea. While Samsung has yet to comment on the matter, some users report that it can be fixed by turning down either the refresh rate or the resolution. It's not immediately clear whether it works every time, but for now, it seems to be the only way to address this problem.
While the temporary workaround is reportedly working as advertised, the affected users will be hoping that it is a software issue that can be fixed with an update sooner rather than later. However, if it is a hardware problem, Samsung might have to issue a wholesale recall that will undoubtedly bring back memories of the Galaxy Note 7 fiasco. Moreover, even if it is only a software issue, it must still be embarrassing for Samsung, especially as the S22 Ultra is its flagship phone with high-end features and a price to match.
Source: Reddit, Samsung forums