Sony's current-gen console seems to come with a few unsolicited issues, one of which causes graphical artifacting, green screen errors, and can even cause the PlayStation 5 to crash. These issues are more common on PC's due to overclocking the computer's GPU, but a console such as the PS5 should not be experiencing these types of issues.
Gamers have reported an unprecedented number of software and hardware issues with their PS5s after having launched less than a week ago, ranging from minor annoyances to system-breaking bugs. Players have reported PS5 Dualsense controllers not charging when the console is in rest mode, slower physical physical games installation when connected to the internet for some reason, and a larger issue that froze game downloads indefinitely, the lattermost of which was thankfully addressed in a recent update. These are a few of the various inconveniences that have come with the PS5 free of charge, and the laundry list of issues keeps growing.
The most recent issues players have been facing have not only been an annoyance, but they also forced the owner(s) to return their PS5 to rectify the problem. Players have been reporting major graphical weirdness that appear whenever they attempt to play any game on their brand-new consoles. These graphical bugs come in various forms, but all stem from the same faulty cause. Players have experienced major artifacting which is when a game's polygons behave irregularly causing them to dart around the screen. Others experience their games constantly stuttering and being interrupted by a completely green screen. These issues can become so egregious they cause the PS5 to shut down.
These graphical issues are pretty atrocious, but they aren't even the worst part of this particular error. These issues stem from the console's GPU, and there is no at-home fix to resolve them. Players who experience these issues will notice that they are not limited to a single game and that their consoles struggle to run any game, including older PS4 titles. Sadly, players have no choice but to return/exchange their consoles. Due to the limited nature of new consoles, players may have to wait sometime until they receive a new PS5.
While the Xbox Series X isn't perfect and comes with its own handful of issues, it doesn't have any issues as severe as the PS5. The PS5 may have a fancier lineup of console exclusive titles, but what good do those titles do if the console can't play them. Some of the issues the PS5 presents are brought on by human error when a user attempts to load certain discs, but these recent graphical errors are widespread and seemingly happen without prompt.
Sources: snarekick, x_gamer_kid, ricardotorresg_