Screen Rant

A Friends special event turned out to be a disaster, causing the theater to refund customers. 1 / 7

The hit NBC sitcom recently celebrated its 25th anniversary. 2 / 7

And to mark this milestone, Vue hosted a special Friends Jubilee Show... 3 / 7

where fans were promised to be treated with never-before-seen content. 4 / 7

Marketing teased the screening of "iconic episodes, exclusive interviews and never-before-seen images." 5 / 7

However, the theater failed to deliver on this causing fans to feel deceived. 6 / 7

And to compensate, the theater chain is refunding their customers. 7 / 7