Although it does not happen very frequently, there have been instances when WhatsApp users had to face prolonged outages and in such a scenario, knowing how to check what the problem is can be helpful. With over two billion users, WhatsApp is one of the most popular instant messaging platforms globally. WhatsApp is available on both smartphones and desktops. Users can send various files, including audio, video, images, documents, stickers and more.
With the latest multi-device feature, WhatsApp users can now access the service from their computers without having an active internet connection on their smartphones. Additionally, the platform has security-related features such as end-to-end encryption and two-step verification that help users maintain the integrity of their messages and media. Recent reports also suggest that WhatsApp is working on a feature that will allow users to react to messages with emojis.
When users face WhatsApp issues, checking if there is an outage is a good idea. There are several ways in which users can see whether a social media or an instant messaging service is down. For checking a WhatsApp outage, one can head over to Down Detector. It is a platform that provides real-time information about the status of a service or a website and whether it is experiencing an outage. For example, on Down Detector for WhatsApp, one can check when the interruption of service began, what issues users are facing and how many users are facing the issue.
Check WhatsApp's Twitter Handle For Confirmation Of An Outage
If WhatsApp is having a minor outage, where servers go down for a small number of users, there is a good chance the platform will fix it in no time. However, when a large number of users are experiencing an issue, WhatsApp announces it through its official Twitter handle. This is why users should keep an eye on WhatsApp's official Twitter account for confirmation and updates on the outage, as the Meta-owned service usually acknowledges such issues there. Apart from this, users who face the problem typically take to other social media platforms like Reddit, Instagram and even Facebook to report about it. Users can check these platforms to see if other people are also experiencing difficulties with WhatsApp.
The WhatsApp updates tracker WABetaInfo also informs users about outages and further updates. To recall, WhatsApp faced a major outage in October 2021, along with other apps such as Instagram and Facebook. Back then, Mark Zuckerberg apologized to users for the inconvenience they faced. The company also specified that a Domain Name System error caused the outage. Nevertheless, another widespread outage has not been reported to date. To conclude, users should not panic in case of a WhatsApp outage. Instead, they can try the ways mentioned above to stay updated and use alternate platforms for communication until the service is back online.
Source: Down Detector, WhatsApp Twitter, WABetaInfo