Many Cash App users have been reporting problems over the past twenty-four hours, with most reports indicating that the app is crashing on iOS devices. Cash App allows users to transfer money to one another using a mobile phone application. The service is only available in the U.S. and the U.K. but has become one of the most popular online payment platforms in these countries, with tens of millions of annual transactions amounting to billions of dollars.
Like other mobile payment apps, Cash App offers users the ability to go cashless without having to carry a credit card. What's more, it also allows users to wire money over long distances without actually having to use wire transfer services. Like Venmo and Zelle, Cash App simply makes peer-to-peer money transfer easier with all the safety and privacy users can ask for.
Many Cash App users have been taking to social media and online messaging platforms over the past twenty-four hours to complain that it is simply not working anymore. The official Cash App support Twitter account has been posting the same generic reply to most complaints, saying that the company is aware of the problems and is working to fix it as soon as possible. According to the posts, the app seems to be crashing on launch or shortly thereafter. The problems seem to be largely restricted to iPhones, which suggests that Android users may not be experiencing any issues as of now.
Update To The Latest Version Of Cash App
The company has also been posting detailed status reports on its website, where it says it has identified the issue and is working to fix it. In the meantime, the company is recommending updating to the latest version of the app to fix the problem. It's not immediately clear as to which versions of the app are affected and which versions are glitch-free, but going by the company's post, it would seem as though the latest available version is bug-free and should get things back to working order for all users.
It's not immediately clear when the problems first surfaced, but some of the reports on Twitter go back close to twenty hours or so. That would suggest that the problems started sometime on Monday, and going by the company's latest status update, there's still no proper fix for it. Of course, updating to the latest version will likely sort things out, but people wanting to stick to the older versions might have to wait longer for a possible fix to come along. That said, there's no guarantee of a fix coming along for the older versions, so following the recommended course of action is likely the best way forward.
Source: Cash App